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Transurban Queensland launches go via network incident response campaign

13 April 2017

Transurban Queensland, operator of the go via network, has launched a new road safety campaign to help educate road users about what to do if they break down or have an incident on the go via network.

Transurban Queensland Public Affairs Manager Bridie O’Connor said the campaign, which was timed to coincide with the Easter holiday period, included video, billboards, social media content and variable messaging signs across the network.

“At Transurban Queensland we’re committed to the safety of all road users, which is why we are reminding drivers about our 24/7 free incident response service designed to get motorists safely moving again following an incident on the network,” Ms O’Connor said.

“The campaign aims to promote safe road practices by giving road users key tips on what to do if they have an incident on the motorway or tunnel network.”

Ms O’Connor said motorway and tunnel breakdowns had the potential to create safety risks for the motorist and other road users, and can lead to heavy congestion across the network.

“It is very important that motorists understand what they need to do if they have an incident on the network and avoid taking any unnecessary risks, such as getting out of their vehicle when it is not safe to do so,” she said.

“The network is monitored 24/7 and our incident response crews are there to help keep motorists safe, get them moving again and keep traffic moving safely across the go via network.

The campaign is part of Transurban Queensland’s commitment to deliver exceptional customer service and a safe and efficient transport network.

Find out more about the campaign.

go via network supports Brisbane charity events in May

13 April 2017

In May, the go via network is proudly supporting two fantastic Brisbane Charity events, the Great Brisbane Bike Ride and the Mother’s Day Classic.

The Great Brisbane Bike Ride, (including the Coot-tha Challenge), will be held on Sunday 7 May and is the feature event of Bike Week, an annual week-long celebration of cycling in Brisbane, and a once-a-year chance to ride on a traffic-free Inner City Bypass.

Now in its 10th year, the event will raise funds to help Diabetes Queensland continue to provide much-needed support, research and education about the condition.

go via network will provide riders with exclusive access to the Sir Leo Hielscher Bridge bike path and close ramps on the Clem7 and Legacy Way to allow for the closure of the Inner City Bypass.

Find out how you can support the Great Brisbane Bike Ride.  

For the fourth consecutive year, the go via network is proudly supporting the Mother’s Day Classic on Sunday 14 May.

go via network will provide access to the Go Between Bridge for the run, enabling more than 10,000 participants to run or walk on the bridge for this worthy cause.

Since it was first founded in 1998, the Mother’s Day Classic has raised $30.4 million for the National Breast Cancer Foundation research programs. The event sees thousands of families, teams and men and women come together to walk or run for breast cancer research and to show their respect for those affect by breast cancer, contributing to the lasting impact the event has had on breast cancer research in Australia.

Visit the Mother’s Day Classic website for more information.

Tolls on the Loganlea Road on/off ramps

3 April 2017

The team at go via advises customers that Loganlea Road has now re-opened to traffic following recent flooding events in the Logan City Council area. Tolls on the Loganlea Road on/off ramps with the Logan Motorway will be reinstated at 6:00pm this evening.

Customers who have any queries regarding toll payments should contact us on 13 33 31. For up-to-date information on road conditions and closures motorists should visit the Queensland Traffic website.

Tolls waived for Loganlea Rd on/off ramps to the Logan Motorway

1 April 2017

As a result of recent severe weather conditions in the Logan City Council area, Loganlea Road is now flooded.

Access to and from Logan Hospital is only available via the Logan Motorway, so to assist motorists with accessing the Logan Hospital precinct, go via is waiving tolls at the on/off ramps at the Loganlea Road toll point until further notice. Please note tags may still beep at the toll point but no toll will be applied.

We encourage motorists to exercise appropriate caution, for up-to-date information on road conditions and closures motorists should visit 131940.com.au

Agreement reached on Inner City Bypass Upgrade Project

22 March 2017

Transurban Queensland recently announced it had reached in-principle agreement with Brisbane City Council to deliver the $60 million Inner City Bypass (ICB) Upgrade project.

Under the agreement, Transurban Queensland will finance and project manage the delivery of the design and construction phases, and provide operations, routine maintenance and incident response services once the upgrade is completed.

The ICB is adjacent to Transurban Queensland’s Legacy Way, Clem7, Go Between Bridge and AirportlinkM7 assets, allowing Transurban Queensland to deliver a high standard of operations throughout the corridor to improve traffic flows.

The upgrade will include:

  • widening the ICB westbound from three to four lanes between the RNA tunnel and the Legacy Way portal
  • widening the ICB eastbound from three to four lanes between Legacy Way portal and Herston Road exit
  • construction of a new westbound ramp to the ICB from Bowen Bridge Road
  • provision of operations and incident response for the length of Legacy Way concession (2065)
  • provision of routine maintenance services on a 10 + 10year contract (at option of Council)

Subject to final agreement, Transurban Queensland will fund the upgrade works through toll increases on Legacy Way, Go Between Bridge and Clem7, specifically:

  • an increase of heavy vehicle (Class 4) tolls from 2.65 times cars (Class 2) to 3 times – to take effect from 1 July 2018 for Clem7 and Go Between Bridge and 1 July 2020 for Legacy Way
  • a 7.76% increase to Legacy Way toll prices for motorcycles, passenger vehicles and light commercial vehicles (Classes 1, 2 and 3 respectively) on 1 July 2020, approximately two years after the benefit of the ICB upgrade has been delivered to Brisbane motorists

Transurban CEO Scott Charlton said that Transurban is pleased to partner with the Brisbane City Council for the delivery, operation and maintenance of the ICB upgrade.

“The ICB is a key transport corridor in Brisbane. This project will help to relieve congestion, reduce travel times and enhance connectivity with major inner-city roads on the network,” Mr Charlton said.

BMD Contractors have been awarded the construction contract. Transurban Queensland expects to reach contractual and financial close, subject to standard Council approval processes in March 2017.

Construction is expected to be completed in mid-2018.

Visit the Inner City Bypass Upgrade project website for more information.

Logan Enhancement Project fauna connectivity plan a landmark win for critical wildlife corridor

3 March 2017

Transurban Queensland’s plan for improving fauna connectivity as part of the $512 million Logan Enhancement Project has been labelled one of the most significant outcomes for road ecology in Australia.

The project Environmental Reference Group (ERG), which includes representatives from six local environmental groups, has praised Transurban Queensland’s solution to maintaining and enhancing fauna connectivity around the road network as a win of international significance.

The project, which was approved by the State Government in late 2016, is located within the Queensland Government’s designated ecological and conservation corridor linking the Karawatha Forest to the Flinders Range.

Recognising the importance of this green belt and the environmental significance of the surrounding bushland and wetlands, Transurban Queensland worked closely with the ERG to ensure fauna connectivity and the protection of the Karawatha Forest and other nature resources in the area were included in the final design.

The design includes a number of significant fauna movement improvements across the Logan and Gateway Extension motorways, including the addition of new crossings, fencing, and refuge poles.

Beaudesert Road fauna overpass design concept

Beaudesert Road fauna overpass design concept

Griffith University Professor Darryl Jones, from the ERG, said the fauna solution plan was a landmark example of effective collaboration and would dramatically improve the safe movement of various species through the ecologically important corridor.

“The Logan Enhancement project is an excellent example of what can be achieved when all participants work closely to develop the best ideas to increase fauna connectivity of what will be a major new motorway development,” Professor Jones said.

“Already, the excellent relations between the parties has seen remarkable innovations and new approaches to road fauna connectivity that indicate that this project will be of both national and international interest.”

B4C Catchment Manager Wayne Cameron said the project design could be the most significant win for road ecology in Australia to date.

“We thank Transurban Queensland for the opportunity to work towards something worthwhile for our community and wildlife,” Mr Cameron said

“The project addressed every area the group identified and delivers a comprehensive mix of solutions across all the major areas, which will mitigate some of the impacts of major road construction and infrastructure through a valuable wildlife corridor.”

Project Director Andrew Baker, who was recently recognised by the Bulimba Creek Catchment Coordinating Committee (B4C) for his contribution to fauna movement solutions across the network, said the environmental elements of the design were shaped by feedback received from the ERG.

“We will continue to work with the ERG throughout detailed design and construction on a number of key project elements, including vegetation removal offsets.”

Transurban grants provide much-needed support to community groups

3 February 2017

Since early 2015, Transurban Queensland has contributed just under $100,000 to 38 local community groups and charities as part of its community grants program.

Find out how some of our grant recipients are using the funds to make a positive difference in their local community.

Burnie Brae Project Pantry: Making a difference for people in need over the holidays

Thanks to the funds received from Transurban Queensland, Burnie Brae’s Project Pantry Food Support Program delivered Christmas hampers and emergency food relief to more than 400 aged and disability pensioners and families in need over the recent holiday period.

Project Pantry volunteersProject Pantry is supported by a group of dedicated volunteers who are involved with a monthly market day for pensioners and provide emergency food relief for people in crisis.
The Transurban Queensland community grant helped Burnie Brae purchase food and luxury items in the lead up to market days in November and December, as well as providing emergency food relief for more than 40 individuals and families.

Burnie Brae emergency food hampersBurnie Brae Community Support Officer Jodie Goddard said the grant had provided much needed funds to ensure the program could provide quality service to clients over the holiday period.
“A lot of individuals and families struggle to make ends meet over Christmas, therefore access to emergency food hampers makes a huge difference,” Ms Goddard said.

“The extra hamper at Christmas time is also a bonus for our clients as it contained luxury items their financial situation would not normally allow.

“Over this period there is an increase in the number of individuals and families in crisis, therefore having the resources available for emergency food hampers is vital to helping those struggling just to meet basic needs.”

Find out more information about Burnie Brae.

Orphan Native Animal Rear and Release Association: Community grant helps protect rescued wildlife

'Sparky' one of the rehabilitated birdsRescued and injured wildlife will now have a better chance of successful rehabilitation following recent upgrades to the facilities at Forestdale’s Orphan Native Animal Rear and Release Association (ONARR) through funding from a Transurban Queensland community grant.
ONARR is a not for profit organisation run by volunteers who rescue, raise and release wildlife back into their natural environment.

ONARR Carer Beverley Clarke said the community grant had significantly improved the number and types of animals the service could house and rehabilitate.

“Thanks to Transurban Queensland we have been able to purchase an aviary for injured birds and possums, and can now build a fox-proof macropod exercise pen to help small wallabies gain strength and learn about the outside world before being released back into the wild,” Ms Clarke said.

“We take animals from members of the community, people who have stopped to rescue injured animals and need someone to care for them.

“The funds have been a real boost to the association and to the carers that give up their time to help ensure injured animals can be rehabilitated and hopefully returned to the wild so they can propagate the species.”

Transurban’s community grant program offers grants of up to $3000 for local community groups and projects that generate social and environmental benefits for the community along the go via network.

Find out more information about ONARR.

Applications for the next round of Transurban community grants close on 20 February. The program awards grants of up to $3000 for projects that generate social or environmental benefits to the communities along the go via network. To apply for a community grant visit transurban.com/communitygrants

Transurban Queensland encourages drivers to take care on the roads this Christmas

20 December 2016

Transurban Queensland, operator of the go via network, is encouraging drivers to take extra care on the roads over the busy holiday period as part of a targeted Christmas road safety campaign on the go via network.

Targeted messaging across the go via network, including variable messaging signs, social media and online content will remind drivers about the importance of driving safely during the holiday season, including key holiday driving tips.

Transurban Queensland Public Affairs Manager Bridie O’Connor said the safety of drivers using the go via network was Transurban Queensland’s top priority, and this was particularly important over the busy holiday period.

“This year we want to help remind drivers to take care on the roads, plan their journey in advance and drive responsibly to ensure everyone arrives safely at their destination and can enjoy the holiday season with their family and friends,” Ms O’Connor said.

As part of Transurban Queensland’s support for the Queensland Government’s Join the Drive initiative, the Christmas road safety messaging will also align with the Queensland Department of Transport and Main Roads road safety campaign theme, ‘Memories’, which asks Queenslanders to remember this Christmas and the holiday season for all the right reasons.

“As operators of the go via network, we’re committed to working with TMR to support this important Christmas road safety campaign,” Ms O’Connor said.

The go via network’s incident response vehicles are on hand 24 hours a day to support and assist motorists on the network.

This support service is part of Transurban Queensland’s commitment to delivering exceptional customer service and providing a safe and efficient transport network, keeping traffic moving safely.

Read more about road safety and what to do if you breakdown on our network.

Community invited to shape new community centre in Heathwood

9 December 2016

Transurban Queensland has unveiled plans to donate $2 million to develop a new community complex adjacent to the Logan Motorway at Heathwood.

Transurban Queensland Group General Manager, Wesley Ballantine said the initiative forms part of its $512 million Logan Enhancement Project announced in late November.

“Our donation will create a lasting legacy for the residents in the local area by creating a new facility that addresses a community need and brings people together,” Mr Ballantine said.

“We are incredibly excited to start with a blank canvas and invite the community to share their ideas on how the site should be developed,” he said.

Member for Algester Leeanne Enoch said she was delighted to be working with Transurban Queensland on the initiative.

“This is a huge win for local residents and we want to ensure that the local community is involved at every step along the way,” Ms Enoch said.

“In early 2017, a Community Reference Group will be formed to guide the project and to determine the most suitable use for the site so that the best possible community outcomes are realized.

“I encourage anyone with a strong interest to get involved and have their say.”

Transurban Queensland Group General Manager Wes Ballantine, Member for Algester Leeanne Enoch and Forest Lake Councillor Charles Strunk at the Heathwood site.

Transurban Queensland Group General Manager Wes Ballantine, Member for Algester Leeanne Enoch and Forest Lake Councillor Charles Strunk at the Heathwood site.

Transurban Queensland will call for Expression of Interest for community members to join the Community Reference Group.

Mr Ballantine said the Community Reference Group would comprise membership from local elected representatives, including the Member for Algester, to ensure it represents the views of the community.

“We hope to see the community centre will be up and running by the time construction on the Logan Enhancement Project is completed in mid-2019.

The Logan Enhancement Project was recently approved to proceed to detailed design and construction, with the final concept design also released.

The final concept design was directly shaped by feedback from community, road users, local businesses and freight distributers.

“This includes replacing the right-hand turn from Beaudesert Road southbound to the Logan Motorway westbound with a free-flowing underpass, eliminating the need for traffic signals proposed in the initial concept design,” Mr Ballantine said.

To be kept up-to-date about the Logan Enhancement Project, including Heathwood Facility Redevelopment, please opt-in to receive regular email updates by visiting loganenhancementproject.com.au

Local community groups recognised in Transurban grants program

29 November 2016

Transurban Queensland has awarded eleven community grants to local not-for-profit and community groups, continuing its commitment to supporting communities along the go via network.

The grants were awarded to community groups and initiatives that contribute to the wellbeing of neighbourhoods along the go via network.

Transurban Queensland Group General Manager Wes Ballantine said the grant recipients included a diverse range of organisations and projects that provide social, environmental and animal welfare benefits to local communities.

“We’re delighted to continue to recognise the importance community organisations play in the wellbeing of our neighbourhoods,” Mr Ballantine said.


“The Community Grants program reinforces our commitment to support the organisations and projects that sustain, enhance and protect the local environment and communities along the go via network.”

Among the community groups to receive a grant was TransitCare, a not-for-profit organisation providing community transport for the elderly, sick and disabled in the Brisbane South and Logan areas.

TransitCare CEO Terry O’Toole said the grant would deliver much-needed support to families with a child with heart disease by providing transport from the Brisbane Airport to Lady Cilento Hospital on behalf of HeartKids Qld

“By receiving this grant from Transurban Queensland we will be able to buy and fit a range of child seats in our vehicles so we can help families dealing with childhood heart disease,” Mr O’Toole said.

“We will be able to increase the support program provided by HeartKids and make the journey for families seamless during this worrying time.

“Thank you to Transurban Queensland for helping us support families at such a difficult time.”

A number of environmental and animal welfare organisations have also been recognised, including the RSPCA who will use the grant to provide safety equipment for RSPCA animal ambulance drivers, and Orphan Native Animal Rear and Release Association, Forestdale, to support rehabilitation of animals rescued on the Logan Motorway.

The Community Grants Program operates on a six-monthly basis, providing organisations with a regular opportunity to receive funding.

Applications for the next round of Transurban community grants are now open. The program awards grants of up to $3000 for projects that generate social or environmental benefits to the communities along the go via network. More information about the program including eligibility criteria and application deadlines is available on the Transurban website:  transurban.com/communitygrants

Transurban Queensland Group General Manager Wes Ballantine presented the Community Grants to elelven community organisations

Transurban Queensland Group General Manager Wes Ballantine presented the Community Grants to eleven local community organisations.

Grant recipients share how the grants will help the community

TransitCare, Loganlea

The grant will be used to purchase and install child seats in vehicles used to transport children with childhood heart disease, on behalf of HeartKids Qld, from Brisbane Airport to Lady Cilento Hospital or from Townsville Airport to Townsville Hospital.

RSPCA, Wacol

The grant will be used to purchase essential safety equipment to protect animal ambulance drivers during the rescue of wildlife and other animals. This will include waterproof HI-VIS safety vests, LED vehicle safety lights and portable rescue lighting for roadside services.

Vision Australia, Logan

The grant will provide Orientation and Mobility (O&M) services to five new clients in the Logan City region, helping them stay safe, travel confidently and continue actively participating in everyday life.

Full list of Community Grant recipients:

  • Orphan Native Animal Rear and Release Association, Forestdale
    Funding for an aviary to help rehabilitate rescued birds and possums, and contribute towards the installation of a fox-proof macropod exercise pen to help small wallabies before being released back into the wild.
  • The Lodge Youth Support Service, Northgate
    The grant will fund driving lessons for young people at The Lodge.
  • The Prince Charles Hospital Foundation Adult Cystic Fibrosis Centre, Kedron
    The Centre’s ‘myAirvo Loan Program’ provides patients with access to the Home based myAirvo Humidification system, which enhances mucocillary clearance, optimises oxygen delivery and improves lung function. The grant will enable the Clinic to purchase two new “myAirvo” humidification systems, which will be loaned out for home use. This in turn will help people with CF stay out of Hospital longer and lead more normal lives.
  • Aboriginal Centre for the Performing Arts, Kangaroo Point
    The grant will be used to support the delivery of the annual Open Your Eyes to ACPA Day for young and emerging Aboriginal and Torres Strait Islander artists.
  • Amputees and Families Support Group Qld, Logan
    Support to purchase two new wheelchairs and four stump supports for the Medical Aids and Equipment Program, which provides free access to loan wheelchairs and leg supports for people who have undergone amputation.
  • Burnie Brae “Project Pantry”, Chermside
    The grant will fund a dedicated vehicle to distribute food to those in need as part of the Burnie Brae Centre’s Project Pantry, a food support program aimed at lowering everyday living costs for pensioners and community members experiencing financial hardship.
  • Springwood Central State School, Springwood
    The grant will be used to install a Frontrow Soundfield Sound Amplification System, with a pass around microphone kit, in a classroom with two students who are hearing impaired.
  • Grand Avenue State School P&C Association Bike Education Program, Forest Lake
    The grant will help the school purchase bicycles for children taking part in the school’s bike education program.